LEADING TECHNOLOGY CHANGE
CREATING NEW VALUE AT THE INTERSECTION OF BUSINESS TRANSFORMATION AND
DIGITAL, DATA & AI, ENABLING ORGANISATIONS TO TRANSITION TO SUSTAINABLE BUSINESS MODELS.
SERVICES
DIGITAL TRANSFORMATION
Digital Transformation is the process of leveraging digital technologies to fundamentally change how a business operates.
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Key Aspects:
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Rewiring the Organisation: Rethinking how people work, how decisions are made, and how value is created and delivered to customers.
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Focus on Value: The goal is to create real, measurable benefits like increased efficiency, improved customer experiences, and new revenue streams.
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Strategic Approach: A clear plan is crucial, outlining specific areas for change (e.g., customer service or product development) and the skills, capabilities and technologies that will enable it.
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Broad Impact: Transformation can affect every aspect of an organisation, from how employees collaborate to how products are designed and delivered, and often requires new skills and new ways of working.
Areas of Transformation:
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Business Model: Re-imagining how the company makes money (e.g., subscription services instead of one-time sales).
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Domain Expansion: Entering new markets or offering new services (e.g., a car manufacturer developing self-driving technology).
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Process Improvement: Streamlining daily operations to reduce costs and improve speed (e.g. automating tasks, using data analytics).
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Platform/Technology: Adopting, scaling and innovating e.g. switching to a cloud environment, using automation to improve customer support and service and using AI-driven insights to improve product development.
Benefits:
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Increased Efficiency: Automating tasks and streamlining workflows.
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Greater Agility: Faster response to market changes, channel opportunities and customer needs.
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Unlocking New Value: Creating innovative products and services, improving customer satisfaction, boosting profits and enabling sustainable revenue generation.
In essence, digital transformation is about embracing technology to become a more competitive, customer-centric, and successful organisation.
DIGITAL SUSTAINABILITY
The role of digital technology is critical to a sustainable future for all. Complex, interrelated, interdependent, systems require us to experiment, learn, adapt, evolve & continuously improve.
Measuring impact and progression is key which is why Data, Analytics & ML are central to greater understanding / insight.
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Exploring the potential for enterprise solutions such as ERP to enable organisation's sustainability goals by driving production efficiency, sustainable sourcing, supply chain traceability, product life cycle waste recovery and exploiting their unique visibility and data capture throughout the value chain, placing sustainability at the heart of an organisation’s real-time decision making.
BUSINESS TRANSFORMATION
Providing the leadership, experience, skills and knowledge to deliver lasting change across your organisation.
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'Vision Setting': To enable the foundations for successful development and execution of new products, channels and sustainable business growth.
Business Strategy: Developing and executing technology enabled business strategy, built around customers, and supporting sustainable and equitable business growth at scale and pace.
Organisation Change: Building high performing teams, embedding new skills, capabilities and operating models to balance new development as well as maintenance of existing capability, ensuring stability underpins growth / product development and sustainable innovation.
